Terms and conditions

 

1. Definitions

Store: [oplasticindustry.com] is a website owned by Ocean Plastic Industries.

Customer: Anyone who purchases products through the store.

Products: All bags and plastic items for sale through the store.

2. Acceptance of conditions

By using our store or making a purchase, you agree to be bound by all the terms and conditions below.

3. Products and prices

We take care to display products, specifications and prices accurately, but typographical or technical errors may occur.

Prices are subject to change at any time without prior notice, subject to the confirmed price at the time the order is placed.

4. Orders and payment

The customer is obliged to fill in the correct and complete application data.

Payments are made via in-store methods (bank cards, bank transfer, cash on delivery).

The store reserves the right to refuse or cancel any order if the product is unavailable or there is a payment issue.

5. Shipping and delivery

Shipping is done via authorized delivery companies (e.g., Delily).

Shipping fees vary by region and weight, and are shown to the customer before completing the order.

Delivery times are estimates and may be affected by circumstances beyond our control.

6. Return and exchange

The customer has the right to request a return or exchange within [7] days of receipt if the product is damaged or out of specification.

Products must be in their original, unused condition.

Returns do not include customized or open-ended products.

7. Warranty and liability

We ensure that the products conform to recognized standards.

We assume no liability for customer misuse of the product or damages caused by circumstances beyond our control.

8. Intellectual property

All content (logos, images, text) is the property of Ocean Plastics Factory and may not be used without written permission.

9. Law and Jurisdiction

These Terms shall be governed by the laws of the Sultanate of Oman, and the courts of the Sultanate of Oman shall have exclusive jurisdiction over any dispute.